Concise Practical Actionable Lessons 

When you are faced with your worst employee who is negatively impacting your team, getting useful actions you can start immediately to improve the situation is much better than having to work out how to translate theory into those practical actionable steps.

How to Manage Difficult Employees gives you practical actionable tips, advice, actions, tactics and strategies that start working immediately. You can go from feeling ineffective in resolving the people problems in your team … to being very effective IN DAYS.  

9 out of 10 employees want to do a good job, behave well and not let team members down. They have barriers in their way preventing them doing a better job or behaving better. Remove the barriers and help them improve, and around 85% of the time you will get the improvement you need.

Getting improvement is not straight forward because you have multiple INTERDEPENDENT actions you need to undertake. Miss one or don’t do them well, and getting improvement becomes very hard. Learn a system that guides you through all the actions you need to take, and improvement becomes the rule, not the exception.  

Everything we teach has been successful in practice. The system we teach has been very effective in resolving underperformance, poor behaviour, laziness, excessive negativity, solo stars, undermining and more. We have used these steps with minor issues all the way through to major disruptors of team motivation and performance. They work for any manager with reasonable people and communication skills.