Learn the Most Effective Approach To Remove People Problems From Teams While Increasing Team Motivation and Performance
Always remove the people problems from your team
This system will increase team performance, your influence and reputation
Massively reduce the risk of damaging team morale and increase team trust and psychological safety through the actions you take
Learn the steps to reduce and de-escalate potential conflict, conversations turning hostile, and damage to relationships
Minimise the risk of unnecessarily losing talent – the problem person and more importantly, other team members
Build credibility and confidence with bosses by removing the people problems quickly
Quickly improve team motivation by removing the causes of disruption, anger and perceived unfairness in the team
Minimise creating legal risk for your business
30 Day Guarantee
Join with Confidence with our 30 day no questions asked guarantee.
Access and use the course lessons and materials with no risk. If you are not happy for any reason within 30 days of purchase, I will issue you with a FULL refund
Finish with respect, trust & better team performance - always
Use our process to quickly resolve underperformance or problematic behaviour in your team
Gain back a ton of time to use productively and enjoyably on better performance adding management activities
Gain the support and trust of your boss, team and HR
1-day online course with expert support via email and phone
How to Manage Difficult Employees was one of my main reasons for enrolling my after-hours leaders, so thank you. The course was spot on!
Terry Dolliver, Director Of Client Services, Nexcess
"Excellent" on Trustpilot
What's In The Course
Membership & access to course for 3 years so you can revisit as many times as you need
Online bite-sized lessons provide flexible training around busy schedules and deadlines
Time commitment to complete this course:
1 Day or 2x Half Days, or 8x 1 hour or 16x ½ hour
Direct “classroom” access to management experts to answer your questions
14+ Exercises, 1x Quiz plus a ton of examples
Improved the performance of 100+ underperforming employees quickly
Transformed the performance of multiple teams (measurable value increased by 10+ times)
100k+ people each month learn from my content on YouTube & Spotify
Multiple “Best Team” prizes won with different teams at national and company level
20+ years managing teams in world class, high growth and turnaround businesses
EY Trainee to Board Director of £150m in sales business
The Course Details
I would highly recommend this course. The information provided was excellent. Jess seems to have a natural talent for instructing and the lessons are a pleasure to attend. I am looking forward to the rest of the course
Ryk Lewis, Senior Support Tech, Liquid Web
Thank you for the lessons, they are truly amazing! 😊
Lauren Keeping, Operations Controller
When do I see results?
Improvements can be achieved within a few days, although the full benefits take weeks to months to achieve for you and the team
Does this process really work with all the different problem employees?
This process has yet to fail me after using it 100+ times. You will need to adapt the steps to each person and situations to get the best results
How much will team performance rise after dealing with the difficult employee?
The team performance increase achieved will be specific to your team and situation. I have seen 10% increase at the low end and 200%+ at the high end. i.e. you and your boss will notice the difference
How long does it take to do the course?
The lessons can be completed in a day, though most people take several weeks. The examples, exercises and preparing to take action will typically take at least a few days to complete
Full Curriculum
For Ambitious Managers & Entrepreneurs
People Problems = Big Danger to Your Job Security
The Results to Expect
Below are the results I have consistently achieved over my career when managing any difficult employee. Many others achieve similar results with the process you will learn
Your lessons are absolute gems. Thank you so much for sharing this knowledge with us.
Hamza Gondal
Powerful, practical, and invaluable tips. You concisely delivered exactly what I was looking for. Thank you! 🙏🏻
Sabrina Guedes
I tried the ideas taught in this lesson today and it worked out so well. thanks so much. Keep it up!!
Kingsley Agu
Great lesson. I think managers have to be having these conversations more often especially in new remote / hybrid work settings where reduced visibility/access can give rise to underperformance. Thank you - awesome steps
Loell Wolfries
Unbelievable knowledge. Pure 🔥🔥🔥
Michael Stack
Excellent lesson! Thank you so much for sharing this information. it is so helpful!
Anelisa Motaung
Thank you. I don’t like to do anything by half measures and I’m working on becoming the best manager I can be. This takes me to next level. Thank you
Karolina Grzanka
This was very insightful and loved the format used to provide information
Maria Steele
I have gone from a staff of 3 including myself, to a staff of 7 including myself, in the past year… I did not realize the disservice i was creating for some employees, by not addressing issues created by my other employees. This lesson will really help the process. Thank you.
Brenda Palmer
Flexible Online Course + Access to Experts
Managers and entrepreneurs with employees who are underperforming, overly negative, undermining, aggressive, lazy, angry, entitled, disrespectful, … or any other people problems that disrupt or damage team performance
Managers and entrepreneurs who have dread having a potentially difficult conversation and keep putting it off
Managers and entrepreneurs who struggle to be direct and ask for what they want from their difficult employee.
Managers and entrepreneurs who have conversations with their difficult employee which doesn’t results in any or enough improvement
Managers who are struggling to convince bosses and HR to give them permission to take formal action to get improvement
Managers that want to use a fairer, more constructive and more effective approach than going straight to firing and replacing the problem
Managers who know the importance of removing team conflict to increase overall team performance, motivation and trust levels
Feedback From Our Members
Disruptive behaviour, excessive negativity, poor teamwork, underperformance, conflict, undermining … all seriously ENDANGER team performance … and can feel like a personal attack on you.
Dropping team performance is a very real danger to manager job security
Your natural responses to danger usually make the situation worse not better, until you know exactly what to do and why
Our system combines great management practices, human psychology and the steps needed to remove the 6 barriers to getting improvement from team members.
The process is fair, reasonable and highly effective at getting results: improved team performance, increased team trust and motivation, and in 90%+ of cases, significant improvement in the difficult employee.
Use our system and you rarely need to actively remove employees to improve team performance.
Use a Proven Repeatable System
Removing team members and recruiting new staff costs from 50% to 150% of the annual salary, in cash, disruption and training time.
Recruiting new team members takes up a lot of time and it DELAYS your ability to increase team performance
The more staff you can successfully improve, rather than remove, the more time and money you save your company. Improving rather than removing is also a brilliant advert for your management skills.
Save Your Company Tens to Hundreds of £’000s
Improving team members to at least the average of the team is the quickest, easiest and cheapest way to improve team performance fast.
Just think about all the time, effort and persuasion needed to remove & replace people in your organisation.
Increase Team Peformance Quickly
Who This Course Is for
You Face 6 Barriers to Getting Improvement
9 out of 10 employees want to do a good job and pull their weight for the team.
Stopping improvement in these employees are 6 very real barriers. You are in a brilliant position to help your team member overcome these barriers.
Most managers have the skills to get improvement in 90%+ of team members.
To overcome these barriers, managers need to use specific interdependent steps. Miss one or more and getting improvement becomes a lot harder, if not impossible.
You feel a lot more confident and self-assured. Why wouldn’t you. You know you can manage and resolve pretty much any people problems that come up in your team.
In fact, now you think about it, you don’t have that many people problems compared to your peers and their teams.
Your team are much more motivated and engaged. You know they trust you to have their back. You have demonstrated, again and again, that you will help them overcome any barriers they have to performing well.
They also know that you will not let them off the hook if they slip below expectations, nor allow them to avoid pulling their weight in the team.
Bosses love you. They know you can manage any team member and get improvement from them without spending much to remove and replace team members. You team keeps growing.
You find that bosses and peers often come to you for advice and help when they are faced with people problems in your team.
Your standing and influence has definitely shot up. People pay more attention to you in meeting. Bosses stop to chat when passing you in the office.
HR has a lot of confidence in you. When you ask to take more formal action, it feels like a rubber stamp exercise rather than a battle to get permission. They know you will be fair, reasonable and act in the best interests of the team and business. You have proved it.
With the extra team members that you now have, you got one of the best pay rises this year and a really good bonus – the biggest to date in your career. You boss keeps hinting at another promotion ….
Imagine Your Future
Plus Expert Support
Get any question answered as if you were in a classroom. There are NO silly questions, nor will your boss know what you are getting help with.
Access for 3 years. Some T&Cs apply
Who You Are Learning From
£124
Resolve people problems in your team quickly
Start improving the team motivation, culture, and performance oday
Gain confidence and expertise your bosses will admire
3 Year Membership
4 payments over 4 months
30 Day Money Back Guarantee
How to Manage Difficult Employees
4x Monthly Payments
(Excl VAT)
£399
Resolve people problems in your team quickly
Start improving the team motivation, culture, and performance oday
Gain confidence and expertise your bosses will admire
3 Year Membership
One-time Investment
30 Day Money Back Guarantee
How to Manage Difficult Employees
One Payment
(Excl VAT)
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These outcomes have happened. To me and to many managers who use this system.
Very few managers and leaders really know how to confidently and consistently remove people problems without firing or creating fear. When you can, you really do stand apart.
Jess
Results Guarantee
If you put all the lessons, techniques and approaches taught into action and fail to get improvement in the individual and team … or fail to make removal easy … within 6 months of completing this course, we will give you a full refund. (some T&Cs apply)