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Classroom Access to Experts

What you get from Classroom Access to Experts:

  • Solve your people problems a lot quicker
  • Save a lot of time
  • Build your confidence and expertise faster
  • Have less doubt, anxiety and stress
  • Gain deeper expertise, which in turn progresses your career faster
Classroom Access to Experts - Support process

During the course you are going to have questions, to want to check your understanding, to confirm concepts and approaches, to discuss specific examples and situations and more …

Join How to Manage Difficult Employees are you get classroom access to an expert for the entire LENGTH of Your MEMBERSHIP

You can ask any question … from basic to really difficult or complex

You can discuss any point with us … to check your understanding, to feel more confident taking action, to make sure what you are planning makes sense

You can run your specific situation past us and get our advice

You can run your plan of action past us and get our opinion and suggestions

We can discuss how best to get your boss onside ….

Classroom Access

You get access to Jess and management experts just like you would in a classroom.

Email your question/query/situation over to us and we will respond – usually within 24 hours.

Most of the time will give you a quick phone call or video call (we like to chat to give you the best response).

For the simple questions, we might respond via email.

You ALWAYS have the option to talk to us.

We don’t use AI chat bots or other generic information sources. We share our hard won expertise directly with you so you will get the best advice or answer to your specific situation.

You get direct access to experts THROUGHOUT Your MEMBERSHIP (so T&Cs apply).

Most members find having direct access to experts as valuable as the actual course itself. 0

Another important point – you can ask us any question you like or discuss any topic (related to managing teams) in TOTAL CONFIDENCE.

Your boss or colleagues will never know what you discuss with us. You could ask questions you won’t dare ask at work (for fear of looking silly, advertising you don’t know, potential to damage your standing etc)

We will do our best to get you answers, support, help, an expert option and more.

Our Classroom Access to Experts should help you:

  • Solve your people problems a lot quicker
  • Save a lot of time
  • Build your confidence and expertise faster
  • Have less doubt, anxiety and stress
  • Gain deeper expertise, which in turn progresses your career faster

Terms and Conditions

  1. Classroom Access to Experts [CAE] is provided on a “Classroom Basis” i.e. the time you might expect to get if you were in a classroom with 10-15 others.
  2. We expect to be able to answer most questions within 5 minutes, usually less.
  3. To help you with slightly more complex issues (as if you stayed behind after the class had finished), once per quarter, we provide you with a coaching meeting of up to 15 minutes in length via video call. The maximum number available over your membership duration is 3 video call meetings of up to 15 minutes (within Classroom Access to Experts)
  4. Classroom Access to Experts is not intended to replace coaching sessions nor to deal with very complex or difficult issues. (Please book in separate coaching sessions to resolve these)
  5. Classroom Access to Experts is only the course member. We may ask for photographic ID to be shared.
  6. Classroom Access to Experts is provided via email, phone or video call. It is NOT available in person.
  7. Classroom Access to Experts is intended to provide personalised support and help related to the course you have membership for. We reserve the right to limit the expertise and advice to situations related to the course you have joined. i.e. CAE is not to be used to replace your line manager nor a profession coaching or mentoring relationship
  8. We reserve the right to withdraw CAE to any member who abuses or tries to abuse this service, including terminating course membership if multiple people try to use CAE on a single person’s membership.
  9. We treat any information you provide via CAE as confidential. We will not share your information/situation with any other party (including your company, even if they paid for your membership), nor will we use your specific questions or situations for marketing purposes or any other promotional