Create Change With Your Problem Staff, Increase Team Performance & Gain Your Next Promotion
Resolve people problems quickly, fairly and effectively
Save your business tens of £’000 in lost performance
Increase team motivation, trust and performance
Learn a proven process to make handling the problem employee straightforward and successful
A problem employee impacts you, your career, your team and the business
The stronger performers leave for other teams with less issues and better career prospects
Unresolved problems in teams cause increasing productivity problems
Team members get increasingly frustrated, angry and tired of dealing with the problems
Cost of hiring new staff and keeping them becomes harder and more expensive
The lost productivity costs the company tens of £’000s for small teams and much more for larger teams
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Access and use the course lessons and materials with no risk. If you are not happy for any reason within 30 days of purchase, I will issue you with a FULL refund. Jess
Finish with a great result for you and your team
£199
Start improving the team performance and atmosphere today
Impress your Boss & HR with a fair and effective action plan
Be confident taking the right action
3 Year Membership
One-time Investment
30 Day Money Back Guarantee
How to Manage Difficult Employees
(Excl VAT)
Learn exactly how to take each step needed to deal successfully with under-performers or problematic behaviour on your team
Save a lot of time during the process by using our templates and examples
Easily gain the support and trust of your boss, team and HR
14 high quality videos, 87 mins of teaching plus personalised support
Very effective and thought-provoking training course… recommended to my team managers
Emma Parry
4.3 / 5 on Trustpilot
People issues impacting team performance
plus many more
For Any Managers With Employees Causing Them Sleepless Nights
Use the course and examples to learn exactly what to do while saving a lot of time and effort
Confidently take the right actions to resolve the issues quickly while impressing your manager, team, and HR
Signup in 2 minutes and access the lessons immediately
What You Gain
Which helps you and your career
The impacts on the company:
What's In The Course
To successfully deal with problematic team members
Between team members and increase teamwork
From your team, manager and colleagues
By everyone to fairly and effectively manage problematic team members
Membership & access to course
Lessons & resources accessible 24/7
Of high-quality concise teaching
Direct access to Jess Coles (Course Creator)
Exercises, and documents saving you time
Who You Are Learning From
EY Trainee to Board Director of £150m in sales Business
20+ years managing teams in world class, high growth and turnaround businesses
Built 4 high performing teams (separate companies) of 5 to 35 staff
Multiple “Best Team” prizes won with different teams at national and company level
Delivered average ROI of 39:1 over 7 years (measurable profit/cash vs my pay)
YouTube channel – 11k subscribers with 50k viewers each month
Why Stopping People Problems is a Big Deal
The impact of dropping team performance on the company is expensive
Unresolved problems damages your credibility & reputation and costs the company more than your salary
People problems cause more people problems, which suck up more and more of everyone’s time and energy
Your team get angry with you because they are suffering additional problems at work
You get sucked into dealing with increasing levels of emotions and relationship damage within the team
Your stress levels rise and the pressure on you increases as team performance starts dropping
Your boss loses confidence and trust in you if you can’t solve the problems without damaging team performance
Having to deal with problem people are make or break points for your management career
The impacts on you:
The How to Manage Difficult Employees course was one of my main reasons for enrolling my after-hours leaders, so thank you. The course was spot on!
Terry Dolliver, Director Of Client Services, Nexcess
I would highly recommend this course. The information provided was excellent. Jess seems to have a natural talent for instructing and the lessons are a pleasure to attend. I am looking forward to the rest of the course
Ryk Lewis, Senior Support Tech, Liquid Web
Thank you for the lessons, they are truly amazing! 😊
Lauren Keeping, Operations Controller
When do I see results?
Improvements can be achieved within a few days, although the full benefits take weeks to months to achieve for you and the team
Does this process really work with all the different problem employees?
This process has yet to fail me after using it 50+ times. You will need to adapt the steps to each person and situations to get the best results
How much will team performance rise after dealing with the difficult employee?
The team performance increase achieved will be specific to your team and situation. I have seen 10% increase at the low end and 200%+ at the high end. i.e. you and your boss will notice the difference
How long does it take to do the course?
The lessons can be completed in n afternoon, though most people take a week or so. The examples, exercises and preparing to take action will typically take at least a few days to complete